Shipping & Delivery Policy
Welcome to Al-Ahmad Legacy. We are committed to delivering your orders quickly, safely, and efficiently.
1. Order Processing Time
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All orders are processed within 1 to 2 business days (excluding weekends and public holidays).
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Once your order is dispatched, you will receive a confirmation email/SMS with tracking information.
2. Delivery Time & Shipping Charges
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Standard Shipping: Delivers within 3 to 5 business days.
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Express Shipping: Delivers within 1 to 2 business days (if available).
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Shipping Fee: Free delivery on orders above [Amount, e.g., PKR 3,000 / $50]. A flat shipping rate of [Amount, e.g., PKR 250] applies to standard orders.
3. Order Tracking
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Once dispatched, you will receive a tracking link via email/SMS to monitor your shipment in real time.
4. Cash on Delivery (COD)
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We offer Cash on Delivery (COD) across Pakistan. Please ensure you provide an accurate delivery address and active phone number for verification.
5. Damaged or Lost Packages
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If your parcel arrives damaged or is delayed beyond the expected timeframe, please contact our support team within 48 hours with your order number and photo evidence of the damaged package.
6. Contact Us
For any questions regarding your order delivery, please reach out to us:
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Email: support@alahmadlegacy.com
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WhatsApp / Phone: +923193324528